Frequently Asked Questions

Absolutely! Here's a polished, structured, and user-friendly version of your Jazzduets FAQ page, optimized for clarity, tone, and professionalism — without losing your personal voice:

🎷 Jazzduets FAQ

If your question isn’t answered below, feel free to contact Jazzduets — I’ll get back to you as soon as I can.

❓ Who or What is Jazzduets?

Jazzduets is the online platform created by saxophonist and educator Nick Homes to share inspiring, trustworthy, and practical jazz education.
Our mission? To help you become a better jazz musician — with clear, organized, and enjoyable resources. Read the full mission statement here.

🎯 What level do I need to benefit from the courses?

The material is organized into three levels:

Beginner: For musicians with basic instrument skills and music reading ability, who are new to jazz.
Intermediate: For those with some jazz experience seeking new, creative material to grow their playing.
Advanced: For serious students and professionals looking for challenging, inspiring content.

🎷 Is the material just for saxophone?

Not at all!
All resources are arranged for Concert, Bb, and Eb instruments. Many also include bass clef and guitar tab.
Just check the product description to make sure your version is included.

💾 What happens after I purchase?

✅ Regular Downloads

If you purchased a regular Jazzduets resource, you’ll receive a download link via email within minutes.
Didn't receive it?

Check your spam/junk folder
Make sure you created an account at jazzduets.com using the same email you used to purchase
Log in anytime to access your files

🎓 Courses Hosted on Thinkific

The following courses are hosted on the Thinkific platform(not jazzduets.com):

The Art of Bebop Scales
Rhythm Changes
Soul Scale
Thesaurus of Minor Triads
Autumn Leaves
10 Best Solos to Learn
Encyclopedia of Triad Pairs

You’ll receive an email with Thinkific login instructions.
✅ Check your spam folder and use the same email each time to avoid login issues.

⚠️ Important Email Tip

Please enter your correct email at checkout and use the same one for all purchases to keep your access smooth and secure.

🔁 Can I re-download my files later?

Yes! Your downloads remain accessible via your account — even if your device is lost or replaced.
(There’s a limit of 8 downloads per file to help prevent piracy.)

📥 Having trouble downloading?

If you're using a mobile device:

Most smartphones and tablets can’t unzip .zip files.
Download to a laptop or desktop first, then transfer to your mobile.

🔐 Forgot your password?

Go to jazzduets.com, click "Forgot Password?", and follow the reset instructions.

If your course is on Thinkific, make sure to reset your password there instead.

🚪 I can’t access my account! Why?

This is usually due to one of these:

You created two accounts using different emails
You’re logging in at jazzduets.com for a course hosted on Thinkific
You entered the wrong password or email (check for typos or spam folder)

Need help? Contact me directly and I’ll sort it out.

🧩 Why are some courses hosted outside Jazzduets.com?

Courses with large video/audio/multimedia content are hosted on Thinkific for better streaming, smoother access, and better organization.

📚 Why aren’t the files zipped?

I keep files separate for your convenience:

Zipped files cause frustration on mobile
I often update files — keeping them separate lets me do that easily
Most products have different versions for Bb, Eb, Concert, etc. You only need to download what’s relevant to you

💻 What if my computer breaks or is stolen?

No worries — your files are still accessible via your Jazzduets account. Just log in again and re-download.

🎷 What sax, mouthpiece, and reeds do you use?

I use a Yanagisawa soprano I bought from a student years ago — not a top model, but it plays well.
My mouthpiece is a Selmer D rubber I’ve used for 15 years.
I usually play Vandoren Blue reeds (strength 3) — though I switch to 2.5 in the summer.

👨🏫 Do you offer private lessons?

Not at the moment — as a full-time dad of 3, my time is limited. I do miss teaching, though, and hope to offer lessons again in the future!

📖 Can I buy printed books?

Currently no — and here’s why:

I live in Argentina, and international mail is slow and unreliable
Digital files let me update materials constantly — printed books don’t

Let me know if you'd like this in a downloadable format or embedded on your site!